SHIPPING POLICY

This Shipping Policy is for Cosmo LLC and was last updated on July 06, 2024.

1. SHIPPING AND DELIVERY OPTIONS

Domestic Shipping:

Standard Shipping:

$0 - $35 : $4.99

$35 - $75 : $6.99

$75 - $100 : $8.99

$100 + : Free Shipping

International Shipping:

International Standard:

$0 - $35 : $5.99

$35 - $75 : $7.99

$75 - $100 : $9.99

$100 + : Free Shipping

2. PROCESSING TIME

Orders are processed on average within 3 business days excluding weekends and holidays.

3. CANCELLATIONS

After an order is submitted, processing begins and the order cannot be canceled. If there are questions about canceling an order, please contact us at: info@comcosmo.com.

4. RETURNS

Returns will be accepted within 14 days from the original purchase date. Items must be returned unused and in original condition. Some items, such as items on sale, may be ineligible for returns.

5. DELAYED ORDERS

In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller’s liability. For delayed orders, please first contact the shipping carrier for the item’s status.

6. DAMAGED ORDERS

Cosmo LLC is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If you product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.

7. SHIPPING RESTRICTIONS

Orders cannot be shipped to P.O. boxes

The TSA (Transportation Security Administration) has restrictions on on what items can be shipped through air transportation in the US. As such, any unauthorized items for air shipment may require a different shipping method.

8. CONTACT

For questions about this shipping policy, contact:

Email: info@comcosmo.com